Frequently Asked Questions

These are some of the most frequently asked questions (FAQs) about share dealing. If you have a query which is not answered here, please email us so that we can add it to the list.

Why do I need to prove my identity even when I am a longstanding client of a firm?

What are the FTSE/APCIMS indices and how can I use them?

How can I donate shares to charity?

How can I track down my unclaimed dividends?

How can I find out whether a company in which I hold shares is still trading?

Why should I invest in stocks and shares?

How do I know which shares I should invest in?

Where can I get advice on how to choose an investment manager/stockbroker?

What are the differences between discretionary, advisory and execution-only services?

How do I control the element of risk?

What is a gilt?

What is stamp duty?

Will I pay Capital Gains Tax on returns from my investments?

How are investment managers/stockbrokers regulated?

What compensation can I expect if I hold shares with a firm which goes bust?

What are the changes the Government is making to PEPs and ISAs in 2008?

How can I become a stockbroker?